Blog

Christmas & New Year Emergencies

22/12/2025

We will be closing for the Christmas holidays on Tuesday 23rd December at 5pm and will re-open on Friday 2nd January 2026 at 9.30am.

If you have a maintenance issue please check this page.

EMERGENCIES

Important! Our definition of an emergency is as follows:

– Broken entry or security issue

– Gas Leak (following call to gas provider)

– No heat or hot water

– Leak causing damage to the property from pipe, roof or window that is not from an adjacent property or the common parts. If the leak is from an adjacent property or the common parts you will need to contact your neighbour or the building manager.

– Complete electrical failure

– Smell from electrical socket indicating heat or burning

Useful Phone Numbers:
National Grid – 0800 111 999
Thames Water – 0845 9200 800
British Gas – 0845 600 6113
N Power – 0800 632 632
E.on – 0845 3033020

PLEASE NOTE: The contractors below are only for use by Findlay managed tenancies and the common areas / issues of Findlay managed Blocks.

For ‘Let Only’ tenants you will need to contact your Landlord directly.

Please ensure you have followed all advice on this page relating to your problem before calling the emergency contractor or you may be liable for the cost.

If you have a maintenance issue which is not an emergency please email [email protected]

LOCKS & SECURITY

If you have a problem with your locks, windows or a security issue please call our Locksmith Steve on 07533 323 680. If you cannot connect with Steve please call / SMS Marius on 07465 474755.

ELECTRICS

If you have an electrical emergency please call / SMS Marius on 07465 474755.

GAS & PLUMBING

If you have an Gas / Plumbing emergency please call / SMS Paul on 07748 653 516.

If you cannot get through to any of the above please call / SMS Marius on 07465 474755..

Tenant Responsibilities
In addition to a landlord having responsibilities throughout the course of a tenancy, there are also responsibilities on you, the tenant(s). As a tenant in a rented property, you are expected to act in a ‘tenant-like manner’ and in doing so carry out duties in and around the property that are reasonably expected of you.

IMPORTANT: You may be liable for the call out/emergency call out charge if you have not followed the advice on these pages.

Crossrail finishes first tunnel

09/10/2013

Crossrail has completed the construction of the first of its new train tunnels under London. It comes as Crossrail’s tunnelling machines reach the 13 mile point in their 26 mile marathon tunnel build.

Crossrail tunnelling machine Phyllis has finished the project’s first train tunnel, 17 months after commencing her 4.2 mile (6.8 km) journey from Royal Oak in west London and Farringdon in central London.

More here

The Great Inversion

12/09/2013

The Economist reports that LONDON is turning inside out. That, anyway, is roughly the argument of a couple of pieces they published recently. Just as affluent young professionals seem to be staying in the inner-city longer, turning places such as Dalston (in Hackney) and Peckham (in Southwark) into hipster enclaves, so too are the outer suburbs getting poorer, as people who cannot afford inner-London rents are pushed further out.

Click the image to read more:

Click image to go to story

Plans revealed for 19-storey tower next to Dalston Kingsland station

12/07/2013

Plans for a major housing development including a 19-storey tower next to Dalston Kingsland station have been submitted to Hackney Council.

One hundred and twenty five homes are proposed in a scheme ranging in height from four to 19 storeys with shops on the ground floor.

Click the image for the full story at Dalstonist.com

Click to go to story at Dalstonist.com

How to decorate your rented home

13/06/2013

With property prices soaring, more and more people are stuck in rented houses when they would rather own, but according to a feature in The Guardian a bit of creativity can help to turn your rental into a home…

Click to go to story on Guardian.co.uk

First Olympic village homes up for rent

17/05/2013

Relaunched as East Village this week, the Stratford athletes’ quarters is set to become home to thousands of London’s renters. Click image to read more at the Evening Standard…

Click image for more on this story

London property and “the Crossrail factor”

30/04/2013

Consultancy Jones Lang LaSalle have been looking at the effect on house prices of London’s massive Crossrail project, and are predicting price rises in some neighbourhoods of as much as 44% by 2018. The east-west rail link through the capital, and Europe’s largest infrastructure project, will cause more property ripples, and have a bigger impact on London, than even the latest Tube extensions to the Jubilee and East London lines.

Click to go to Evening Standard story

Crossrail – Europe’s Largest Construction Project

04/03/2013

Today the London Independent has published photos of progress at Crossrail. The £14.8bn project, slated for completion in 2018, will connect Maidenhead and Heathrow in the west to Shenfield and Abbey Wood in the east.

The developers claim it will increase London’s rail capacity by 10 per cent.

The pictures show the five tunnelling machines carving new paths under the capital, and remodelling old ones, some of which were first used in 1878.

Over 7,000 people are working on the dig, which goes on 24 hours a day. Click image for more.

Click to view Crossrail image gallery from The Independent

Hackney Garages Being Converted to Tiny Homes

05/02/2013

Architects have come up with a new way to solve the UK’s chronic housing shortage – converting garages into tiny homes. A row of out-of-use lock-ups in Hackney are due to be turned into cosy bedsits for young professionals and people unable to find a home. Click image to go to story.

Overseas buyers hungry for London new-build

18/01/2013

The FT reports that overseas investors’ appetite for London property sharpened in 2012, as foreign buyers poured £2.2bn into new-build homes, up from £1.8bn in 2011.

Singapore and Hong Kong led the field, with a 23 and 16 per cent share respectively of the central London new-build market, research by Knight Frank, a property agent, showed.

British buyers remained the largest group in the new-build market, accounting for 27 per cent of transactions last year, roughly similar to 2011 levels. But the number of other nationalities buying “off-plan”, or before a property was built, in London rose from 43 to 52, Knight Frank said.

London’s position as an international financial centre, as well as its schools and universities, were key factors attracting foreign buyers.

Click here for full story.