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Easter Maintenance & Emergencies

IN CASE OF EMERGENCY:

• In the event of a gas leak please call National Grid on 0800 111 999.
• Should you have a total loss of power please contact UK Power Networks on 0800 028 0247.
• Should your water supply be interrupted please call Thames Water on 0800 714 614.
• If your property has had a break in contact the Police. They will record the crime number for insurance purposes.

If Findlay are the managing agents for your property and you have a genuine out of hours emergency, please contact our out of hours contractors on 07759 954 934.

Our office hours are Mon – Fri 09.30 – 17.30, Sat 09.30 -17.00

Please note only the below issues are classed as an emergency:

– Blocked or totally unusable WC if only one in property
– Breakdown of property security
– Heating system breakdown during cold weather
– No hot water supply
– Flooding or serious water penetration

If our out of hours contractors are contacted for any other issues that are not on the above list, they will not be able to assist you. If they attend and the issue is not classed as an emergency you will be liable for the cost of the call out.

If you have any questions or concerns at all, please get in touch via email.

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