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Easter 2026 Emergency Contacts

We will be closing for Easter on Thursday 2nd April at 5pm and will re-open on Tuesday 7th April 2026 at 9.30am.

If you have a maintenance issue please check this page.

EMERGENCIES

Important! Our definition of an emergency is as follows:

– Broken entry or security issue

– Gas Leak (following call to gas provider)

– No heat or hot water

– Leak causing damage to the property from pipe, roof or window that is not from an adjacent property or the common parts. If the leak is from an adjacent property or the common parts you will need to contact your neighbour or the building manager.

– Complete electrical failure

– Smell from electrical socket indicating heat or burning

Useful Phone Numbers:
National Grid – 0800 111 999
Thames Water – 0845 9200 800
British Gas – 0845 600 6113
N Power – 0800 632 632
E.on – 0845 3033020

PLEASE NOTE: The contractors below are only for use by Findlay managed tenancies and the common areas / issues of Findlay managed Blocks.

For ‘Let Only’ tenants you will need to contact your Landlord directly.

Please ensure you have followed all advice on this page relating to your problem before calling the emergency contractor or you may be liable for the cost.

If you have a maintenance issue which is not an emergency please email [email protected]

LOCKS & SECURITY

If you have a problem with your locks, windows or a security issue please call our Locksmith Steve on 07533 323 680. If you cannot connect with Steve please call / SMS Marius on 07465 474755.

ELECTRICS

If you have an electrical emergency please call / SMS Marius on 07465 474755.

GAS & PLUMBING

If you have an Gas / Plumbing emergency please call / SMS Paul on 07748 653 516.

If you cannot get through to any of the above please call / SMS Marius on 07465 474755..

Tenant Responsibilities
In addition to a landlord having responsibilities throughout the course of a tenancy, there are also responsibilities on you, the tenant(s). As a tenant in a rented property, you are expected to act in a ‘tenant-like manner’ and in doing so carry out duties in and around the property that are reasonably expected of you.

IMPORTANT: You may be liable for the call out/emergency call out charge if you have not followed the advice on these pages.

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Photo by Phil Whitehouse from London, United Kingdom – Easter Island, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=59271058

Versatility is the name of the game!

Today our intrepid Property Administrator, Helen showed us that she’s also a dab hand a Property Management by coordinating some maintenance issues at a lovely new flat we will soon be marketing on Broadway Market Mews. Check here for a sneak preview…

 

Do you own a rental property in London?

Put your feet up. Open a book. Relax. We will find ideal tenants and manage your property so you can concentrate on loftier matters! We cover all central London and are specialists in Hackney, Islington, Tower Hamlets & Camden. Email [email protected]

Bethnal Green Penthouse

We are marketing to let a beautifully presented two bed / two bath penthouse apartment with a large south facing balcony in a friendly block offering the ultimate in east London living. Located in a stylish development close to Bethnal Green tube this apartment is finished to a very high standard with excellent security, this stunning flat is flooded with natural light. It also benefits from a secure bike store. Click here for more or take the tour below.

Amazing Adelaide Wharf

We have a gorgeous one bed apartment to let in Adelaide Wharf, an award winning block in Shoreditch. Take the video tour below and click here for more…

Heart of Holloway

We are marketing a modern two bed, two bath apartment located in a sought after private gated development on a quiet road in the heart of Holloway. Check the listing here or take a video tour below…

Sensational Stratford

Take a video tour of this amazing two bed apartment in a modern block on Burford Road in Stratford with dual aspect windows and a wraparound balcony. Click here for more details.

Glorious Regent’s Canal Views

We are marketing to let a stunning two bedroom apartment overlooking the Regent’s Canal on the 4th floor of this of this popular, modern and award-winning development. Comes with secure underground parking and Concierge service. Take the video tour below or click here for more info…

 

Charming Cadogan

We are marketing to let a wonderfully bright two bed flat on a quiet, leafy terrace overlooking Victoria Park. Click here for more or take the video tour here…

Christmas & New Year Emergency Contact Details

We will be closing for the Christmas holidays on Thursday 23rd December at 5pm and will re-open on Tuesday 4th January 2022 at 9.30am.

If you have a maintenance issue please check this page.

EMERGENCIES

PLEASE NOTE: The contractors below are only for use by Findlay managed tenancies and the common areas / issues of Findlay managed Blocks.

For Let Only tenants you will need to contact your Landlord directly.

Please ensure you have followed all advice on this page relating to your problem before calling the emergency contractor or you may be liable for the cost.

If you have a problem with your locks, windows or a security issue please call our Locksmith on 07533 323 860.

If you have an out of hours emergency please call 07465 474755 and state your address and postcode. 

Our definition of an emergency is as follows:

  1. Broken entry or security issue
  2. Gas Leak (Following call to gas provider)
  3. No heat or hot water
  4. Leak causing damage to the property from pipe, roof or window
  5. Complete electrical failure
  6. Smell from electrical socket indicating heat or burning

Useful Phone Numbers:
National Grid – 0800 111 999
Thames Water – 0845 9200 800
British Gas – 0845 600 6113
N Power – 0800 632 632
E.on – 0845 3033020

Tenant Responsibilities
In addition to a landlord having responsibilities throughout the course of a tenancy, there are also responsibilities on you, the tenant(s). As a tenant in a rented property, you are expected to act in a ‘tenant-like manner’ and in doing so carry out duties in and around the property that are reasonably expected of you.

IMPORTANT: You may be liable for the call out/emergency call out charge if you have not followed the advice on these pages.