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Easter Maintenance & Emergencies

IN CASE OF EMERGENCY:

  • In the event of a gas leak please call National Grid on 0800 111 999.
  • Should you have a total loss of power please contact UK Power Networks on 0800 028 0247.
  • Should your water supply be interrupted please call Thames Water on 0800 714 614.
  • If your property has had a break in contact the Police. They will record the crime number for insurance purposes.

If Findlay are the managing agents for your property and you have a genuine out of hours emergency, please contact our out of hours contractors on 07759 954 934.

Our office hours are Mon – Fri 09.30 – 17.30, Sat 09.30 -17.00

Please note only the below issues are classed as an emergency:

– Blocked or totally unusable WC if only one in property
– Breakdown of property security
– Heating system breakdown during cold weather
– No hot water supply
– Flooding or serious water penetration

If our out of hours contractors are contacted for any other issues that are not on the above list, they will not be able to assist you. If they attend and the issue is not classed as an emergency you will be liable for the cost of the call out.

If you have any questions or concerns at all, please get in touch via email.

Perfect Palladium Court

We are marketing a modern two bedroom, two bathroom apartment in London Fields. It’s bright and spacious with open plan reception and dining room plus a separate kitchen. Click here for more details or take the video tour here:

Spectacular London Views

Take a video tour of this large two bedroom apartment on the 10th floor of Ivy Point with amazing views and a 24 hour Concierge in the heart of Bow. Residents benefit from access to the communal roof terrace with panoramic views across the London skyline, 24 hour concierge service, gymnasium access and the adjacent transport of Devons Road DLR Bromley-by-Bow Tube.

Elegant Elizabeth Avenue

We are marketing a stunning two bed Victorian house with garden on a lovely street in Islington. The accommodation is arranged over the two upper floors with a ground floor hall and downstairs to a private patio garden. Click here for more or take the video tour below…

Princely Pritchard’s Road

A brilliant opportunity to rent a modern one bedroom apartment located beside popular Broadway Market with its many, cafes, bars and restaurants. This apartment has been finished to a high standard and comprises of an open-plan reception with contemporary fitted kitchen and stone worktop, balcony, modern fitted bathroom with shower over bath and double bedroom with fitted storage. Take the video tour below or click here for more

MANAGEMENT CONTACT DETAILS OVER CHRISTMAS & NEW YEAR

We will be closing for the Christmas holidays on Wednesday 23rd December at 5pm and will re-open on Monday 4th January 2021 at 9.30am.

If you have a maintenance issue please check this page.

EMERGENCIES

PLEASE NOTE: The contractors below are only for use by Findlay managed tenancies and the common areas / issues of Findlay managed Blocks.

For Let Only tenants you will need to contact your Landlord directly.

Please ensure you have followed all advice on this page relating to your problem before calling the emergency contractor or you may be liable for the cost.

If you have a problem with your locks, windows or a security issue please call our Locksmith on 07533 323 860.

If you have an out of hours emergency please call 020 3355 4331 and state your address and postcode. 

Our definition of an emergency is as follows:

  1. Broken entry or security issue
  2. Gas Leak (Following call to gas provider)
  3. No heat or hot water
  4. Leak causing damage to the property from pipe, roof or window
  5. Complete electrical failure
  6. Smell from electrical socket indicating heat or burning

Useful Phone Numbers:
National Grid – 0800 111 999
Thames Water – 0845 9200 800
British Gas – 0845 600 6113
N Power – 0800 632 632
E.on – 0845 3033020

Tenant Responsibilities
In addition to a landlord having responsibilities throughout the course of a tenancy, there are also responsibilities on you, the tenant(s). As a tenant in a rented property, you are expected to act in a ‘tenant-like manner’ and in doing so carry out duties in and around the property that are reasonably expected of you.

IMPORTANT: You may be liable for the call out/emergency call out charge if you have not followed the advice on these pages.

Shapely Shoreditch

We are marketing this gorgeous one bed apartment to let, located within a historic Grade II listed converted Victorian Bath House just off Brick Lane. Click here for the property particulars or take a video tour below…