New Tenants

Fill out the Findlay application form and send it to your Negotiator.

The offer must contain; address of the property, proposed tenancy start date, property rent per month and any requests (e.g. remove a sofa), information regarding you; your name, email address, phone number, nationality, age and information regarding your employment.

Your Negotiator will then let you know whether or not the Landlord has accepted the offer.

If your offer is accepted – SUPER!

If not, it could be because the proposed move in date is too late, the rent you offer is too low, another party have put in a higher offer, the Landlord can’t remove the furniture you want to be removed, etc.

We use a platform called Goodlord to process your tenancy online.

You receive the first email including your tenancy offer and pay the holding deposit

Emails you’ll receive:

• Action Required: Get started on your tenancy
• Confirmation: Your payment
• Completed: Tenancy Guide

What’s attached:

• Tenancy Guide (if applicable)
• How to Rent Guide
• A copy of Draft Tenancy Agreement

You complete the online referencing form and receive a guarantor request, if applicable

Emails you’ll receive:

• Confirmation: References Submitted
• Action Required: Guarantor Required

You receive the Tenancy Agreement to be signed, and you’ll see the option to set up your utilities in the process.

Emails you’ll receive:

• Action Required: Sign Your Tenancy Agreement
  What’s attached:
  Relevant property documents, including deposit scheme terms and conditions booklet

YOU CAN REVIEW OUR TENANCY AGREEMENT HERE

You pay your move-in monies

Emails you’ll receive:

• Action Required: Pay Your Move-in Monies

You receive your countersigned tenancy agreement

Email you’ll receive:

• Confirmation: Your tenancy agreement
  What’s attached:
  Signed copy of agreement and relevant property documents

You can now access all your documents when you log in to your tenant home page, as well as offers and extra services, such as insurance, to help you get set up in your new home.

You can call Goodlord on 020 3198 2060. They also have live chat available at www.goodlord.co

RIGHT TO RENT

From 1 February 2016, all private landlords in England will have to make right to rent checks. This means checking that tenants have the right to be in the UK. 

So please note that before your move in date, you will have to come at the agency to show the original document(s) showing that you have the right to be in the UK.

Acceptable documents include:

• UK passport
• EEA passport or identity card
• Permanent residence card or travel document showing indefinite leave to remain
• Home Office immigration status document
• Certificate of registration or naturalisation as a British citizen

The agency is open from Monday to Saturday and the opening hours are

• 9:30am to 5:30pm on Week days
• 10am to 5pm on Saturdays

The check-in report will be performed by a 3rd party Inventory Company on the same day your contract starts. The check-in has to be booked by Findlay Property.

VERY IMPORTANT
YOU SHOULD TO BE PRESENT DURING THE CHECK-IN TO POINT OUT ANYTHING TO THE CLERK
YOU WILL NEED TO SHOW YOUR ID OR PASSPORT TO THE INVENTORY CLERK OTHERWISE THEY ARE NOT ALLOWED TO HAND OVER THE KEYS.

Please make sure you have confirmed your check-in appointment time before booking a company to help move in.

As you settle into your new home you may find small problems that we have missed. Remain calm! Simply note down any problems you encounter and log them through the maintenance system on the tenant section of our website and we will get them actioned for you.