Services
We develop one-to-one relationships with our tenants and make sure each tenant fulfils our strict renting criteria.
We take a hands-on approach dealing with our tenants. We are committed to following the best practice in property management as laid down by the UK’s estate agency regulatory body, ARLA.
We handle every aspect of the tenancy, making sure the tenants are suitable for your property. This avoids any headaches down the line.
We make sure all our tenants provide the following:
- Employer reference
- Financial reference
- Character reference
- Rental reference
We guarantee that our landlords interests are always 100% protected.
To protect your investment it is essential to have a professional tenancy agreement in place.
That’s why we always draw up an Assured Shorthold Tenancy agreement (or a relevant alternative when necessary) on your behalf and talk the tenants through their responsibilities and contractual obligations. You can review our AST by clicking here.
We register the tenant’s deposit on your behalf with the government-approved Tenancy Deposit Scheme.
You can review our Privacy Policy by clicking here.
You can review our website GDPR and Cookie policy by clicking here.
We use only certified electrical and gas engineers to make sure all our properties comply with the UK’s strict safety regulations.
All landlords in the UK must ensure their rental properties comply with gas, electrical and furniture safety regulations
- Our electricians are NICEIC-registered contractors. This ensures all your electrics are correctly installed and maintained to the highest of safety standards.
- Our gas engineers are CORGI-registered. This ensures all your gas appliances are working correctly and your tenants are protected against the dangers of carbon monoxide.
We alert all relevant utility companies and councils when your property is tenanted.
We note all meter readings on your behalf at the beginning and the end of a tenancy. This means you will never be hit with unexpected bills.
We also inform the Council as to who is living in your property so that you are not responsible for payment of Council Tax while your property is tenanted.
Neutral guidance on insurance products.
Looking for UK buildings or contents insurance? Our preferred broker Mike Jones can offer you the following:
- Impartial advice on insurance products from a range of providers (Mike is not tied to any particular lender)
- Advice on insurance products from a range of providers
Please contact our office on +44 20 7254 9444 for more details.
We carry out a thorough inventory of your property at the beginning and end of each tenancy.
It is our job to make sure that your property remains in excellent condition at all time for future rentals.
We keep a sharp eye on our properties and act quickly to prevent any damage to your properties. This reduces the cost to you of any repairs.
We carry out a full photographic inventory on your property and the start of each new tenancy. This means that any dispute over the deposit can be easily settled in your favour.
Impartial advice on mortgage products.
If you need a guide through the mortgage maze we will put you in contact with Mike Jones. Mike has 20 years experience as a broker in the UK and offers:
- A professional and confidential mortgage advice service
- A comprehensive search of the UK’s mortgage market to find a product suitable for you
Please contact our office on +44 20 7254 9444 for more details.
Our in-house team can quickly and efficiently deal with any maintenance or repair issues.
We only employ quality tradesmen who have obtained official accreditation from their industry’s governing body.
Our handymen are available on 24 hour call to attend to problems anywhere in central London. This ensures that major problems are dealt with promptly.
We negotiate the best possible price from our tradesmen and handymen on behalf of our landlords.
LANDLORD FEES SCHEDULE
| Concept | Amount |
|---|---|
| FULL LETTING & MANAGEMENT | 16% (13.33% + VAT) of the annual rent, payable monthly |
| LET ONLY + RENT COLLECTION | 12% (10% + VAT) of the annual rent, payable monthly |
| RENT COLLECTION | 6% (5% + VAT) of the annual rent, payable monthly |
| LET ONLY + DEPOSIT PROTECTION | 11% (9.17 % + VAT) of the annual rent, payable at start of tenancy |
| LET ONLY | 10% (8.33% + VAT) of the annual rent, payable at start of tenancy |
| SALES | 1.8% (1.5% + VAT) of the sale price on completion for Sole Agency 2.7% (2.25% + VAT) of the sale price on completion for Multi Agency |
ADDITIONAL LANDLORD CHARGES
| Concept | Amount |
|---|---|
| Tenant Referencing Fee | £60 (£50 + VAT) per tenant |
| Let Only Tenancy Renewal Fee | 10% (8.33% + VAT) of annual rent |
| Issuing Notice of Seeking Possession | £120 (£100 + VAT) |
| Administration of non-exempt NRL tax returns | £360 (£300 + VAT) per annum |
| Tenancy Deposit Registration Fee £72 (£60 + VAT) |
|
| Duplication and testing of extra keys | £25 (£20.83 + VAT) per set plus costs |
| Redirection of mail | £12 (£10 + Vat) per bundle + cost of postage |
| Landlord License Application Fee | £180 (£150 + VAT) |
| Obtaining estimates and supervision of major works | 10% (8.33% + VAT) of cost of work over £500 |
| Hourly rate for other work |
£25 (£20.83 + VAT) per hour |
- All fees subject to change
Accounts
Each month you will receive a statement of account that clearly details total rent collected, management fees charged, any payments made by us on your behalf and the balance of rent paid on to you.
These are emailed to you in an easy-to-use Excel document. This allows you to look back through previous statements and easily keep track of your incomings and outgoings. Statements can also be easily accessed on any computer, device or smart phone.
When it comes to calculating your net rental income for your end-of-year accounts, you’ll have all the relevant information at your finger tips.
These are also available in a PDF format. And hard copies can be posted out on request.
We keep all original invoices/receipts on file and copies or electronic scans are individually available on request.
Also available on request
- Monthly statement summaries for portfolio accounts for 3 or more properties, free of charge
- End of year summary of accounts (£20.00 charge per property)
Tax
We are experts at handling the confusing UK tax system and navigating a clear, hassle-free path to steady rental income for our landlords.
Non-resident Landlords
Non-resident landlords have to register with the UK revenue and we will guide you through this process. This will allow us to pay you rental income without deducting any tax.
UK-resident Landlords
UK-resident landlords are responsible for their own tax affairs. When it comes to calculating your net rental income for your end-of-year accounts, you’ll have all the relevant information at your finger tips.
Propertymark / ARLA
It is now also a legal requirement to display on our website a copy of the accounting rules of our company’s client money protection provider.