If you have a maintenance issue that you cannot troubleshoot on our tenant page then please email our management team putting the property address in the subject line.

If you cannot gain access to the property or the property is not secure please visit this page for instructions.

You can also contact us by telephone during office hours: 020 7254 9444

If you have a problem with your locks, windows or a security issue please call our Locksmith on 07533 323 860.

If you have an out of hours emergency, please call: 

Electrical:                          07716 562 309
Gas/Plumbing/Fabric:     07874 195 465

IMPORTANT: You may be liable for the emergency call out charge if the problem is deemed non-emergency or you have not followed the advice on this page