Before calling out a plumber, it is often easier and quicker to check if there is anything you can do to get your hot water working again.

  • Is there no hot water throughout the whole house or is it isolated to a single item such as an electric or thermostatic shower? If it is isolated to a single item then please wait until normal office hours before calling Findlay Property.
  • If you have no water throughout your whole property, you will first need to locate your boiler – this could be in the kitchen, bathroom or in another area such as under the stairs. Occasionally these are also located in a first floor rear bedroom.
  • When you have located the boiler, check that there is power to it by looking for indicator lights (usually green) to show there is power. If there is no power going to it, check next to the boiler for a switch (fused spur) and ensure this is on.
  • If there is power to the boiler, you will need to check the boiler pressure. There should be a dial with a needle indicating a pressure of between 1 – 2. If it is below this, your boiler way not be producing hot water.
  • If the pressure needs increasing in the boiler then you will need to locate the filling loop which comprises of a flexible metal hose and a valve, usually with a black handle which is connected to the boiler pipe work
  • Slowly open the valve and you should hear water flowing through the pipe. Watch the pressure on the boiler and fill it to 1.5 on the pressure gauge. Be very careful not to overfill and to turn valve off fully when the pressure is correct. If you over fill the boiler then turn it off and ring Findlay Property.
  • If you have checked all of the above and you still don’t have hot water, it is likely you will need a plumber to visit and check your boiler for you. Please contact Findlay Property during normal working hours. If you have an out of hours emergency please call: 07874 195 465